While we wade through this pandemic storm, We remain fully aware of our responsibility to You our customer, and the Nigerian community at large. Consequently, we would continue to do everything in our power to keep you updated and well served. Below are updates to keep you informed.
23RD MARCH, 2020
10M Palliative For Customers Through #SOLOSAFE
In response to the efforts to mitigate the spread of COVID-19 in Nigeria. We rolled-out the #SOLOSAFE campaign – a 10M palliative set up to support shoppers through the pandemic. To benefit from this, visit konga.com, select all items you need, and add the Code ‘SOLOSAFE’ at checkout. A value would automatically be deducted from your shopping cart to reduce the price of your purchases.
12PM – 26TH MARCH, 2020
KONGA SHUTS DOWN SOME P.O.C LOCATIONS
The health & safety of our customers remains our priority. Following the alarming outbreak and spread of COVID-19 within the country, our closure of physical stores has become inevitable as law enforcement agents have shut down some of our primary locations. We plead the understanding of our partners and merchants. And urge that they use new locations close to them. We, however, reiterate the fact that we are available online to deliver ALL your needs.
6pm – 26th March 2020
Halting Deliveries To Port Harcourt – Rivers State
In light of directives to lockdown Rivers State by the Government, we regret to announce that our deliveries to Port-Harcourt have temporarily been halted.
7am – 31st March 2020
Payment On Delivery (POD) To All Destinations Temporarily Suspended
31st March 2020
Halting Deliveries To Kwara and Osun State
1st April 2020
Payment On Delivery Exclusive To Lagos Only
Pick- Up Feature Unavailable Nationwide
Deliveries to Abia, Akwa Ibom, Ebonyi, Delta, and Anambra Temporarily Suspended
3rd April, 2020
Payment On Delivery (POD) Now Live in Abuja and Port Harcourt
As opposed to an earlier decision to suspend, Payment on delivery is now back to Abuja and Port Harcourt. This means, you can place your orders, and have them delivered to these locations.
15th April 2020
Halting Deliveries to Kano and Niger State
In light of government directives to lockup, we have suspended deliveries to Niger state.
These restricting developments are only temporary. Be rest assured that our teams are working tirelessly for more alternatives to serve you better.
While the situation remains unprecedented, we are optimistic that we all would ultimately emerge stronger and more resilient.
Should you have any concerns or queries, please do not hesitate to contact our customer support team on 07080635700, 08094605555. In the alternative, Send an email to help@konga.com.
