Our attention has been drawn to unscrupulous and faceless individuals and groups attempting to defraud customers using our brand name, the latest being a fake website.
These scammers have leveraged our customers’ trust reposed in us to attempt various fraudulent activities on unsuspecting shoppers.
Please be advised that Konga has no affiliation with these fraudulent individuals and websites.
Our official website is www.konga.com and our official social media pages are:
Facebook: https://www.facebook.com/ShopKonga
Instagram: https://www.instagram.com/shopkonga/
Twitter: https://twitter.com/ShopKonga
LinkedIn: https://www.linkedin.com/company/konga-group-nigeria/
Additionally, if you see any digital advert of Konga on Instagram and Facebook, it should look like the image below.
Also, these adverts must re-direct to our website. Any Ad, irrespective of how compelling the price or offer is, that redirects you to another website other than www.konga.com is a potential SCAM.
Anyone transacting any business on a fake website is doing so at huge personal risk. We understand that their modus operandi involves insisting that ‘would-be’ customers prepay for their orders.
We wish to reiterate that our customers have multiple payment options, including payment on delivery. Available in Lagos, Abuja, Port Harcourt, Edo, Ogun, Delta, Sokoto, Nasarawa and Kaduna. You can also pay for anything you order on Konga.com or in any of our physical stores using other payment options, the most popular of which is KongaPay.
Accordingly, we advise all our customers and members of the public who wish to patronize us that our official website remains www.konga.com. We will communicate any news, update, or discount via our website and social media pages.
Finally, please, stay alert, and be on your guard against fraudulent activities. Do not hesitate to report fraudulent or suspicious activities through our various customer care channels. You can send us an email at help@konga.com. Call us on 07080635700, 08094605555, or 018883435 or send us a WhatsApp message via https://wa.me/2348094605555.
Thank you for your continued support as we continue to create a trusted and vibrant retail ecosystem that facilitates trade across Africa.
Also Read Konga Mid-Year Shopping Festival 2023 Is LIVE With Same Day Delivery
