We’ve been busy behind the scenes — listening to your feedback and making KongaPay better, faster, and more secure.
Here’s a quick look at what’s new and what’s improved so far in 2025.
Pro Features
“Go Pro” is a premium set of features on our App designed for our most verified users. It offers higher limits, POS access, and advanced payment tools.
- Flexible Limits: Tier 3 users can now adjust transaction limits up to ₦25M
- POS Requests: Request a POS terminal directly from the app; manage transactions via a dedicated dashboard.
- Payment Links: Generate shareable payment links to receive funds without a POS or bank transfer.
K-Save & Loyalty Rewards
K-Save is similar to a fixed deposit, allowing users to select their preferred savings period (starting from as short as 30 days). However, it comes with an option for emergency withdrawals.
- K-Save: Earn up to 24% annual interest by locking funds securely.
- Loyalty Rewards: No more minimum balance — Every KongaPayer now earns up to 6% per annum on their wallet balance.
New Web Experience
We’ve redesigned www.kongapay.com from the ground up with a cleaner look, faster load times, and a smoother experience. You can access the right resources on our website.
Improved Customer Support
We’ve expanded our support options, making it even easier to reach us!
- In-App Help Widget – Instantly report issues or get quick guidance.
- Dedicated Call Lines & Email – Speak directly to our support team.
- WhatsApp Virtual Assistant – Get fast answers on the go.
- Comprehensive FAQ Page – Everything you need to get started, all in one place.
More so, we’re getting even faster! Our dispute resolution timelines have improved by over 50% month-on-month. So, you can expect quicker resolutions every time.
Tripple ISO Certification
Reinforcing our commitment to security and reliability
ISO 27001:2022
Information Security
ISO 22301:2019
Business Continuity
ISO 20000-1:2018
IT Service Management
Enhanced Security For Your Peace of Mind
We’ve rolled out stronger security measures to keep your account protected:
- Smarter Fraud Detection – Advanced checks now flag suspicious activity faster and more accurately.
- BVN Verification Limit – Attempts are now capped at three tries to prevent unauthorised access.
- Tighter Identity Verification – Enhanced KYC ensures only you can access your account.
Revamped Onboarding Experience
Getting started is now simpler than ever!
- Sign up using just your NIN or BVN – Fewer steps, less hassle, and quicker access to your account.
- No more document uploads – We’ve removed the stress of uploading multiple files.
- Smarter KYC & Account Verification – We’ve upgraded our systems to verify your identity faster and more securely, while staying fully compliant.
Multiple Bug Fixes & a Smoother Interface
We’ve made big improvements under the hood:
- Refreshed POS Dashboard – Cleaner look, faster navigation, better experience.
- Fixed Multiple Bugs – Fewer hiccups, more reliability across all features.
- Lightning-Fast Transactions – Send and receive money in 5 seconds with 99.9% success rate — it’s as fast as it gets.
Also, Update your KongaPay App and feel the difference instantly.
Also Read: Avoid Embarrassment! Switch To KongaPay
