DID YOU KNOW? There is no penalty for abandoned carts.
Meet David. A 27-year-old product manager living in Lagos, Nigeria. He’d just moved into his new apartment and desperately needed the Starlink mini.
He heard about the unbeatable prices of Starlink kits on Konga, so he hopped on konga.com, and the prices wowed him.
David quickly added to cart, but his village people said, “Not today.” He had bank issues and couldn’t transact.
The young man was worried that if he left the item in his cart without checking out, he would pay a penalty fee or lose it. So, he called our customer service to explain what had happened and assure them he would return and clear his cart.
“Mr. David, at Konga, we have zero penalty for abandoned carts,” the agent said.
“We understand that milk spills and the unexpected happens. So, feel free to return to your cart as soon as possible—not because of penalization but for the fear of losing the product to other sharp customers,” the agent continued.
David was even more scared. He knew he wasn’t the only one who loved good deals, so he had a friend make the payment, and his Starlink mini was delivered to him the same day.
At Konga, your happiness is our priority. Abandoned Carts? Do not worry; it has zero penalty fees. What you should be concerned about is losing your favourite product to other customers.
We have the best prices and deals in town, and customers are always on the lookout for them. Hence, the sharpest eyes and fastest fingers snag them.
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More importantly, with the Konga Mid-Year Shopping festival currently ongoing, you can shop all your essentials at up to 50% off. Also, you’ll enjoy daily flash sales, and free delivery on select products.
What are you waiting for? Visit www.konga.com today.
Shop Smart, Live Well
